King Room
- 1 King-size bed
Hotel · Durban · KwaZulu-Natal
Premier Hotel Umhlanga
A 4-star stay in Umhlanga Ridge with a rooftop pool, sea views, and easy access to Gateway Theatre of Shopping.
- Rooftop pool with a view
- Free Wi-Fi in all rooms
- Restaurant and bar on site
8.4
Great
2278 reviews
Booking.com 8.4 · 2278 reviews
About
Premier Hotel Umhlanga
Premier Hotel Umhlanga sits in the heart of Umhlanga Ridge, a 13-minute walk from Gateway Theatre of Shopping and 2.6 km from uMhlanga Main Beach. The 4-star property is designed for both business and leisure, with a restaurant, bar, and rooftop pool that overlooks the area.
The hotel offers a range of room types, from King Rooms to the Executive Suite, all featuring air conditioning, tea and coffee facilities, and flat-screen TVs. Modern touches include a welcome drink on arrival and a choice of in-room breakfast or dining in the restaurant.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Excellent room comfort — Guests consistently praise the modern, spotless rooms with comfortable beds and amenities like central heating, personal safes, and multi-channel TVs.
- Friendly and attentive staff — The team receives regular compliments for being welcoming, professional, and accommodating, from check-in to check-out.
- Great location for shopping and dining — A 13-minute walk to Gateway Theatre of Shopping and surrounded by restaurants and supermarkets, making it easy to explore Umhlanga Ridge.
- Strong value for the price — With an 8.5 value rating and rates starting at $183, guests find the mix of amenities and service worthwhile.
–
Worth weighing
4 to weigh- Inconsistent key card access — One guest reported that the key card to their room failed every night, a point worth noting for potential reliability.
- Breakfast can be hit or miss — While the dining room views are praised, one review noted that the bacon quality was inconsistent during breakfast.
- Limited check-in window — Check-in is only available between 14:00 and 22:00, which may be restrictive for arrivals outside those hours.
- Not pet-friendly — Pets are not allowed on the property, which could be a drawback for travelers with animals.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Executive Suite
- 1 King-size bed
- Shower
- Heating
- Bathtub
- Balcony
Superior King Room
- 1 King-size bed
Deluxe King Room
- 1 King-size bed
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Parking
- 24-hour reception
- Lift
- Luggage storage
- No smoking on site
- No pets allowed
Food & Drink
- Restaurant
- Bar/ Lounge area
- Room service
- In-room breakfast
- Packed lunches
- Special diet menus
- Children's menu
Pool & Beach
- Rooftop pool
- Pool with view
- Beach umbrellas
- Sun loungers
- Sun terrace
Services
- 24-hour security
- Express check-in/ -out
- VIP check-in/ -out
- Laundry
- Paid airport shuttle
- Welcome drink
- Housekeeping
Room Amenities
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
Business & Events
- Meeting/ Banquet facilities
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.4/10 from 2,278 reviews
Booking.com · 8.4 · 2278 reviews
8.4Verified guest“We had a fantastic stay at the Premier Hotel. The rooms were modern and spotlessly clean, and the ocean view from our room was stunning. The staff were friendly and attentive, making us feel special throughout. We enjoyed a quick meal from the restaurant, which was delivered to our room in no time. Breakfast was delicious, and the comfortable atmosphere made the visit even better. The hotel truly exceeded our expectations, and we can't wait to return.”
8.4Verified guest“They offer well-equipped, exquisite rooms with coffee and a see-through bathroom, for instance.”
8.4Verified guest“Enjoyed the twin room in good condition, and great location close to shopping facilities.”
8.4Verified guest“Every night, the key card to my room wouldn't work.”
8.4Verified guest“Modern hotel with an impeccable location, restaurant, and caring housekeeping staff. The room was spotless with a comfortable bed and breathtaking sea views. The room had central heating, a personal safe, and multi-channel television. The location is not far from the beach and all other Umhlanga amenities, including the beach, malls, and Gateway Mall.”
8.4Verified guest“My room offered an amazing seafront view, complementing the tranquil atmosphere beautifully. The open shower design was modern and refreshing, and the entire space was well-maintained, enhancing my overall experience.”
04 — Location
Getting around Durban
The property sits in Durban.
Gateway Theatre of Shopping: A 13-minute walk away, this large mall offers a wide range of retail, dining, and entertainment options.
uMhlanga Main Beach: About 2.6 km from the hotel, the beach is a short drive and offers ocean views and water activities like surfing and diving.
Cnr Herrwood Drive & Umhlanga Boulevard, Umhlanga Ridge, Umhlanga, Durban, Durban, KwaZulu-Natal, 4319, South Africa
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-22:00
- Check-out
- By 07:00-10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 115 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 22:00, and check-out is from 07:00 to 10:00.
Is parking available at the hotel?
Yes, parking is available on site.
Can I bring my pet to the hotel?
No, pets are not allowed at Premier Hotel Umhlanga.
Does the hotel have a restaurant?
Yes, the hotel has a restaurant and a bar/lounge area, offering in-room breakfast and special diet menus on request.
Is there a pool?
Yes, there is a rooftop pool with a view and a sun terrace with sun loungers and beach umbrellas.
The bottom line
Premier Hotel Umhlanga delivers a reliable 4-star experience in Umhlanga Ridge, with strong room comfort, attentive service, and a location that puts Gateway Theatre of Shopping and the beach within easy reach. It's a solid pick for both business and leisure stays, though the occasional key card hiccup and average breakfast keep it from perfection.
8.4A dependable choice with a great location and service, marred by minor operational quirks.
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